At CSK Lyfestyle, we want you to be completely satisfied with your order. We've created this return-and-exchange process to make your experience as effortless as possible!

Unused or defective items can be returned or exchanged within 30 days of the original order date if accompanied by the original tags and packaging.

All online order returns, refunds, and exchanges must be made through our returns process through our customer service team via

Please note that any health or wellness items cannot be returned or exchanged.


  • To begin the return process, please email our customer service support team at with your name, order number, picture of the defective product or incorrect item, and reason for the return or refund.
  • As soon as we receive the request, our customer service team will review the order and provide feedback within the next 24-48 hours.
  • If the order qualifies as approved for return or refund, our team will send you a return label to your email address.
  • Package your return using the return label from our customer service team and drop it off at a UPS facility. You need to use the return label sent by our customer service team. Do not send returns to the original address.
  • You will be notified when your return has been received at our warehouse. Once received, we can do one of the following:
    • We can refund your original form of payment in 3-5 business days.
    • We can send a replacement for the order and have it ready within the next 72 hours.

If your tracking number states your order was delivered, but you claim you did not receive it, we must rely on the tracking number. We require you to provide a claim ID from the local post office and validate it. As soon as the review is complete, we will be sending a replacement.

We charge a 30% restocking fee to cover the costs of preparing the order for dispatch.

If you have any questions or need additional assistance, please don't hesitate to reach out to us using the contact details provided below:

  • Contact Number: 1 (305) 549-0536 (Monday - Friday, 9:00 a.m. to 3:00 p.m. EST)
  • Email: We're available 24/7 at